Saturday, July 18, 2020
Customize this Call Center Supervisor Resume
Alter this Call Center Supervisor Resume Alter this Call Center Supervisor Resume Make this Resume Kayla Linkous1622 West StreetGrand Rapids, MI 49503(123)- 435-7083k.linkous@smail.comObjectiveTo get a mid-level situation as Call Center Supervisor in a settled call place that needs profoundly qualified boss who can give results with most extreme benefits.Summary of QualificationsAbility to utilize PC programming framework for following execution of agentsAbility to deal with heightened calls and accumulate data for troubleshootingExtensive instructing and creating skillsKnowledge preparing and administering agentsKnowledgeable in all MS Office Application and getting to the internetProfessional ExperienceCall Center Supervisor, January 2007-PresentFirst Data Solutions, Houston, TX ResponsibilitiesAssisted in overseeing day by day activities of the contact community. Collaborated with changing degrees of the executives, clients and staff for most extreme execution of the inside. Bolstered medium estimated group to deal with calls under supervision.Performed trainin g, inspiration, checking, execution input, and specialized help. Distinguished issues or issues in forms and actualized arrangements. Call Center Executive Mutual Fund, May 2004-December 2006Logisticare Corp., Omaha, NE ResponsibilitiesManaged the every day activities and related procedures of redistributed shared finances call center.Conducted month to month working audits and refreshed reports.Monitored call characteristics by assessing recorded calls and tuned in to live calls. Facilitated different tasks between numerous gatherings. Overseen issue goals for common finances operational processes.EducationMasters Degree in Business Management, 2004Yale UniversityBachelors Degree in Business Management, 2002Yale University Customize ResumeMore Sample Resumes:Call Center Supervisor Resume Cameraman Resume Campaign Volunteer Resume Caregiver ResumeCase Manager Resume
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